Posted in random

The design of everyday things: a flawed door

I watched as five ppl tried to pull on the handle, only to realize the door was a push to enter door at a nearby value village. Some, like me, were confused and disoriented for a second.

It amazes me how stores still let this happen.


Jon Chui (pronounced "chew") has been building iOS/Android apps for the last 7 years, the last 3 working on Google Maps, Inbox by Gmail and Google's Search App. Though he grew up in a Christian family and to parents who would end up giving up their 25 years of hard-earned comforts/affluence in Canada to go back to China as missionaries when he was 14, being a Christian was always in his head, and he would constantly struggle with trying to unify the sacred and the secular - until last year. However, through a radical transformation[] @ work last year (which he can't take ANY credit for), he & his wife & 2 young boys have decided to leave Google, sell/donate everything they have so to serve the poor & marginalized with Jesus’ love as missionaries with's Family DTS in Kona, hawaii then to the Philippines. Read more about their family journey @, and reach out to him @ If you're a recruiter with freelance jobs or have tech projects for jon feel free to reach out to him -

4 thoughts on “The design of everyday things: a flawed door

  1. Hmm interesting. I would’ve definitely pushed this door not pull it. I only would’ve pulled it if it had one of those large metal rectangle handles on the side.

  2. Thanks for the comment Mac!

    I got this idea from Don Norman’s book on “The Design of Everyday Things” where he talks about how things should be designed in a way that they are easy to use and not complicated. For example, doors you don’t know whether to pull or push and that need signs to tell you are actually a flawed design

    here are some examples:
    Norman door

    Granted, the door @ value village wasn’t as bad, but the fact that five people I watched tried to pull on it signifies a flawed design.

    It’d be interesting to know why you (and vicki actually) knew to just push the door?

  3. you know what? I think it’s more the arrow that made me more inclined to push, just because those arrows are usually on automatic doors, which open inwards

    1. I agree, those automatic doors open inward, so subconciously you would just walk up to the door and open it.

      I love the doors that say, keep closed at all times…??? How do you suppose i get in the shop then…??? It doesn’t function as a door if it needs to be closed at all times…. 😉

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